Create a Zendesk bot

Important: You need to have a Zendesk account created and access to the Support Panel

In Flow XO, click *Bots* in the top menu bar, then choose *+New*.
Now choose Zendesk as the messaging platform.
Fill in the form. You will see the Fields that are required

> Note: For the APP ID, KEY ID and SECRET jump into the next step >

Next, you should go to your Zendesk support panel
Navigate to https://{{YOUR_CENTER_NAME}}.zendesk.com/admin/apps-integrations/apis/conversations-api/ to create the API Keys we need on FlowXO Bot creation
Type in any name you would like to use, it won’t affect the process
After you hit Next, you will see all the values you need on FlowXO just for copy and paste
Back on FlowXO copy each value from Zendesk into the form we have open
After you hit next we create all the infrastructure to interact with your Zendesk account
Go ahead and create a Flow to see it working

Let us know how we can improve Flow XO on our feedback site.