Creating a WhatsApp Bot

Flow XO currently offers the possibility to create bots for WhatsApp via two partners: Twilio and Wati.

NOTE: The fastest way to get started building bots for WhatsApp is to use our sandbox account. This lets you run your flows on WhatsApp instantly for testing while you go through the approval and registration process with Twilio or Wati.

  • For instructions on how to configure your WhatsApp account with Twilio, see this page
    • You can then visit this page for instructions on how to connect a WhatsApp or SMS bot with Twilio.
  • For a more flexible WhatsApp integration, you can use our partner WATI.

    • IfThe instructions on how to configure your WhatsApp account with Wati can be found on this page.
    • If you plan on sending WhatsApp template messages, please read about how to that with your WATI account here.

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