Help Scout

Help Scout is a web-based help desk designed for a great customer experience.

You can trigger your Flow XO flows with the following Help Scout tasks:

  • New Customer
  • New Assigned Conversation
  • New Conversation

And as part of your integrated Flow XO flow you can use the following actions:

  • Add, Update and Get a Customer
  • Add a Conversation From Customer
  • Add a Conversation To Customer
  • Update, Get and Delete a ConversationFAQ

Can I delete Help Scout customers as part of a Flow XO flow?

There's no option to delete customers via the Help Scout API. We'll include a delete action for customers if the option becomes available.

Any question on using this service we haven't answered?   Contact us!

Known Issues

  • You can only access your HelpScout account via the API (through Flow XO) if you have a paid Help Scout account.

Let us know how we can improve Flow XO on our feedback site.

Still need help? Contact Us Contact Us